![]() VIRTUAL: Five 2.5-hour virtual instructor-led sessions Each format is optimized for the learning experience and skill transference. Whether experienced on-demand, virtually, or in-person, the course helps learners develop these vital skills through instruction, application, practice, group discussion, and self-reflection-not just theory-for lasting improvement.Ĭrucial Conversations for Mastering Dialogue® is available in several formats to meet the unique needs of your team or organization. Crucial Conversations for Mastering Dialogue® gives people the skills to step into disagreement-rather than over or around it-and turn disagreement into dialogue for improved relationships and results.Ĭrucial Conversations for Mastering Dialogue® teaches nine powerful skill sets grounded in decades of social science research. When conversations turn crucial, people tend to follow one of two ineffective paths: they either speak directly and abrasively to get the results they want but harm relationships, or they remain silent with the hope of preserving relationships only to sacrifice results. At the heart of healthy and high-performance organizations are people willing and able to hold Crucial Conversations.Ī Crucial Conversation is a discussion between two or more people where the stakes are high, opinions vary, and emotions run strong. In fact, both individual and organizational success are largely determined by how quickly, directly, and effectively we speak up when it matters most. ![]() Whenever you’re not getting the results you want, it’s likely an important conversation either hasn’t happened or hasn’t been handled well. Succession Planning and Executive Selection.Crucial Conversations for Accountability.Crucial Conversations for Mastering Dialogue Refresher.Crucial Conversations for Mastering Dialogue.The Lewis & Clark Experience: Leadership Into the Unknown. ![]() Captive Insurance and Alternative Risk Management. ![]()
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